Shipping policy

Shipping Policy

Thank you for shopping with us! Below is our shipping policy to help you understand how and when your order will arrive.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

If we are experiencing a high volume of orders, shipments may be delayed slightly. We will notify you of any significant delays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Domestic Shipping: 3–7 business days

  • International Shipping: 7–21 business days

Delivery times may vary depending on your location and external factors beyond our control.

Shipping Locations

We currently ship to:

  • Canada

  • United States

  • International locations (availability may vary)

If your country is not listed at checkout, please contact us before placing your order.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

Customs, Duties & Taxes

We are not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Lost, Stolen, or Damaged Packages

We are not responsible for lost or stolen packages once marked as delivered. If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.

Incorrect Address

Please ensure all shipping information is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Contact Us

If you have any questions about your order or shipping, please contact us at Shopbybeautica@gmail.com